Athnova CareTerms of service
Effective 2026-09-29. Athnova Care is operated by Clipnova AI.
The service
Athnova Care sends daily check-ins, follows up when your parent does not respond, alerts family and contacts you choose, reads reports, tracks medicines and coordinates orders you approve.
Not medical care
We do not diagnose, prescribe, give dosage advice or provide emergency services. Messages and calls can be delayed or fail because of networks or third parties. In an emergency call the emergency number of the country your parent is in (112 in India).
Where the service is available
The daily check-in, alerts, reports and the emergency card are available wherever your parent uses WhatsApp, except where WhatsApp or our providers cannot operate. The follow-up phone call is available in the countries listed on our website. Tests, refills and other requests to partners are arranged for parents in India only.
Your responsibilities
- Get your parent's agreement before adding them.
- Keep contact numbers and medicine lists up to date.
- Only add contacts who have agreed to be messaged in an alert.
Billing
Plans renew automatically until cancelled. The 14-day free trial needs no card: it starts when the first parent agrees on WhatsApp, is given once for each parent, and ends by itself. Nothing is charged unless you choose a plan. The free plan (the daily WhatsApp check-in and family alerts for one parent) costs nothing; we may change it, or end it with 30 days’ notice. Orders (tests, medicines, consults) are charged separately at the price you approve. Refunds for unused periods are at our discretion.
Liability
To the extent allowed by law, our liability is limited to the fees you paid in the last 3 months.
Contact
care@athnova.in