For home-care agencies and care managers: a daily signal between visits

A daily WhatsApp or phone check-in for every client, in their language, with your coordinator and the family alerted when a client goes quiet between visits.

The days you are not there

A care manager visits twice a week; an attendant comes in the mornings; a nurse once a fortnight. The rest of the time the client is alone, and the family abroad assumes you know. A daily automated question closes that gap for a few rupees a day: the client taps “fine”, and if they do not, your coordinator and the family hear the same morning — before the next visit, not after.

What your clients receive

A morning check-in on WhatsApp in their language (21 languages) with buttons, or an automated phone call for clients without WhatsApp.
A reminder, then a phone call, when there is no answer. Medicine reminders by name through the day.
An SOS word on WhatsApp that alerts your coordinator and the family at once; danger words in their language recognised.
Readings by reply or photo, kept in one place; a monthly summary your care manager can take to the doctor.

What your agency receives

During a pilot, a short email each morning: who answered today, who did not, who said “not yet” three days running.
Your coordinator’s WhatsApp number added as each client’s local contact, so your team is asked to check when neither the client nor the family can reach them.
Each client’s daily answers in the family’s app and in the monthly summary, which the family can share with your care manager.

What it is not

Not a replacement for visits, nursing or a care manager, and not a medical service: it never diagnoses or changes a dose. It is the cheapest reliable way to know, every single day, that each client is reachable — and to hear the same morning when one is not.

Pricing and pilot

Agencies pay per enrolled client per month, less than the family price, invoiced monthly. Start with twenty clients for two months, enrolled with your coordinator by hand, with each client’s consent recorded on WhatsApp. Write to us with your city and the number of clients.

Ask about agency pricing See every feature

Questions families ask

Can the family and our coordinator both be alerted?

Yes. The family is alerted first; your coordinator is added as a local contact, next to a neighbour if the family wants one, and is asked to check when the family cannot reach the client.

Our clients speak Kannada and Malayalam. Does it work?

Yes. 21 languages, including ten Indian ones; the client replies in their own words or with buttons, and the call is in the same language.

Does the client need to install anything?

No. WhatsApp, or any phone for the daily call. No app, no password, no account for the client.

Who owns the data?

The client and their family. During a pilot your agency hears about its enrolled clients only, and the family can remove your contact at any time. Data is stored in India with sensitive fields encrypted.

Athnova Care tracks and coordinates care. It does not diagnose, prescribe or replace a doctor. In a medical emergency call the local emergency number.